Five Dumb Sales Questions | BTalk | BNET

Art Sobczak is a well known sales coach.  He has some thoughts on what we SHOULD NOT ask a customer on the phone (in the consulting phase of our call model).  These could be conversation stoppers you may want to avoid.  The best sales reps encourage their customer to speak 80% of the time.  The art of selling is figuring out how to do that, and dance in the moment with your customers by asking all the right questions.  Listen to this 10 minute pod cast and see if there is something you can do differently!  –RBGM

Five Dumb Sales Questions | BNET

Wheel of Knowledge

This is absolutely one of my favourite discussions!  When we talk about learning curves, coaching, mentoring, training, and education, it’s a great starting point.  What do you know?  What don’t you know?  Most importantly, we need to identify the danger area for your success: How do you figure out what you don’t know you don’t know?   If you’re intrigued, see the attached article … I call this activity “THE WHEEL OF KNOWLEDGE” (although I’m not sure that’s what it’s referred to in scientific circles)   🙂  –RBGM

Wheel of Knowledge

Link to full article:  http://www.doceo.co.uk/tools/knowing.htm

The Conscious Competence Ladder

The Conscious Competence Ladder